For New Installations, our two-step approach is as follows:
#1 We promise to visit your home within 2 business days (weather permitting) of your consultation request to complete a full inspection, take digital photos, measure your home, and prepare the estimate for the proposal stage. You have the option to be home or carry on with your day, as this is simply a preliminary step for us to get familiar with the project.
#2 We schedule a good time to meet at your convenience. We will walk you through each step of the project and help you understand how to best protect your investment. We will do our best to help you visualize the completed project right at your kitchen table with samples, photos from past projects, and optional 3D Rendering.
It is important to note that there is no obligation involved with your complimentary consultation. Blue Nail does not participate in high-pressure salesmanship. We believe that you will find our value to be extraordinary. If we are not the right fit for your home, we will part as friends and hope that you were able to learn a few tips from our short presentation.
For Repairs and Specialty Jobs, our approach is as follows:
#1 We promise to visit your home within 2 business days (weather permitting) of your consultation request to complete a full inspection of the issue, take digital photos, take any necessary measurements, and prepare the estimate for the proposal stage. We prefer you to be home if there is a leak so we can see the issue from the interior as well. For simple solutions, a proposal can be delivered on site. For specific repairs, we encourage our estimators to bring the information back to the office for a team review.
#2 (If necessary) After our team reviews the issue at hand, we will follow-up via phone or email (your choice) within 1-2 business days to provide a full report and solution. Typically, there are no permits necessary for repairs. So, once we have your approval we can schedule your project to be completed ASAP.